Novalyn Shop respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our website.
Information We Collect
When you visit or place an order through Novalyn Shop, we may collect information including:
- Name
- Billing address
- Shipping address
- Email address
- Phone number, if provided
- Order and purchase information
- Payment-related information
- IP address
- Browser and device information
- Website activity and interaction data
Payment information is processed securely by third-party payment providers. Novalyn Shop does not directly store your full credit or debit card details.
How We Use Your Information
We may use your personal information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Process payments
- Provide order confirmations and tracking information
- Communicate with you regarding your order
- Provide customer support
- Detect and prevent fraud or unauthorized transactions
- Improve our website, products, and customer experience
- Comply with legal and regulatory requirements
Payments
We use third-party payment providers, including Stripe, to securely process payments.
Payment providers may collect and process your payment and personal information according to their own privacy policies and terms.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember shopping cart activity
- Understand how visitors use the website
- Measure website performance
- Support advertising and marketing activities
You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
Analytics and Advertising
We may use analytics and advertising services to understand website traffic, customer behavior, and the performance of our marketing campaigns.
These services may collect information such as device information, browser information, IP address, website activity, and interactions with advertisements.
Sharing Your Information
We may share personal information with trusted third parties when necessary to operate our business, including:
- Payment processors
- Shipping and logistics providers
- Website hosting and e-commerce service providers
- Analytics and advertising providers
- Fraud prevention and security providers
- Professional or legal service providers
We do not sell personal information to third parties for money.
Order Fulfillment
Some products may be fulfilled or shipped by third-party suppliers or logistics partners.
We may provide these partners with information necessary to complete your order, such as your name, shipping address, phone number, and order details.
Data Security
We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain order and customer information for as long as reasonably necessary to:
- Fulfill orders
- Provide customer support
- Maintain business and transaction records
- Prevent fraud
- Meet legal, tax, and accounting obligations
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your data is used
- Opt out of certain marketing communications
To make a privacy-related request, please contact us through our website.
Third-Party Links
Our website may contain links to third-party websites or services.
Novalyn Shop is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately.
Children’s Privacy
Novalyn Shop is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services, or legal requirements.
Any updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact Novalyn Shop through our website.